Image Source: Monetate

Delivering an excellent customer experience and service is the key to customer satisfaction and has a positive impact on conversion rates and revenue. Amazon is the perfect example of this. Its massive growth has been driven in no small part by its painless one-click payment system and excellent customer service.

This infographic was produced by Monatate¬†and specially uploaded by us as an answer to Loyalty360‘s question on Twitter “We want to know – How do you define customer experience?“. Feel free to follow them on Twitter @Loyalty360

To download this infographic in full resolution right click on it and choose Save Image As

You found this article interesting and helpful? If so, please share it with your network. If not, we would like to hear your thoughts in the comments below.



Leave a Reply